Patient Responsibility and Obligations

We appreciate patients’ co-operation in helping us to maintain a high standard of care for our patients.

We ask that you notify the surgery as soon as possible if you need to cancel or re-arrange your appointment. This will allow us to open up the slot to another patient who may urgently require it.

If your doctor or nurse has asked you to return for another appointment or to be reviewed, it is important that you book and attend a new appointment.

Please keep in mind that an appointment slot can only be provided for any one person at a time.

Please note that if you are more than 10 minutes late for your appointment, you may not be seen and asked to re-book instead.