As we uphold our commitment to protect our staff, we ask that all patients and visitors treat staff members with respect and courtesy as they attempt to carry out their jobs.
This involves refraining from any aggressive, threatening or verbally/physically abusive behaviour.
Staff should not be left upset and distressed following an interaction with a patient.
We operate a Zero-Tolerance policy for aggressive behaviour and will take appropriate action to prevent any incident that causes hurt, alarm, damage or distress. This may include removal from the practice register and/or involvement of the appropriate authorities.
Click here for more information on our Zero-Tolerance policy.