Prescriptions


Ordering Repeat Prescriptions

Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. Your list can also be found on your online account.

How to Request a Repeat Prescription

Repeat prescriptions may be ordered in 4 ways:

  • Online
    You can order your repeat prescriptions via SystmOnline on a computer, tablet or smartphone. This can now also be done via the Airmid App.
  • In Person
    Tick the boxes on your green repeat medication slip, OR, write a note stating what medications you would like and drop it off or post it to the surgery. Please only order medications that you need.
  • Via Email
    Repeat requests can be sent to our email address [email protected] and collected in person. When emailing your request, please ensure that you include your: name, date of birth, email address, phone number and medication requested.
  • Via the Electronic Prescription Service
    If you use the Electronic Prescription Service for your repeat medication, your request will be sent electronically to your preferred pharmacist and your medication can be collected from them, when ready. To find out more about the Electronic Prescription Service, view the EPS advice leaflet.

Collecting your Prescription

Please allow 2 working days for your prescription to be ready to collect.

All prescriptions will be sent to your nominated pharmacy.

For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.

Questions about your Prescription

If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.

You can also contact us at the surgery in two ways.

Medication Reviews

If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you book a routine appointment when we ask you to come in for your review.

You can do this in three ways. 

  • Phone us Monday to Friday, from 10am to 6.30pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 10am

Prescription Charges

Find out more about prescription charges on nhs.uk.


About Pharmacists

Pharmacists are experts in medicines who can help you with minor health concerns.

As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Disposing of Old Medicines

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.

Over-the-counter medicines

Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?

Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.

Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.